It is with a heavy heart that we must announce the necessity of issuing refunds for any outstanding items that have not been fulfilled, following the implementation of the changes we are about to unveil. Our initial intention was simple: to enhance the experience of receiving Funko's products, and to demonstrate to all of our valued customers that the packaging experience could be perfected, ensuring that items arrive in pristine condition. Regrettably, unforeseen complications have arisen. We have encountered significant challenges, including issues with our wholesaler providing inaccurate dates and delivering incorrect items. This decision is far from ideal for us, but it is the path we must now tread, driven by circumstances beyond our control. We deeply apologize for any inconvenience this may cause and appreciate your understanding during these trying times.